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Terms & Conditions

1 Legal Drinking Age Notice

1.1 C&C Group plc (“C&C”, “we”, “our” or “us”) own [and have instructed a third party agency to] maintain and operate this internet site relating to Innis and Gunn (the ‘Website’) for personal use for those of a legal age in your country, province, or state of residence (18 years or older in the United Kingdom) for the consumption of alcoholic beverages and in countries where the consumption of alcoholic beverages are permitted. Please exit this Website immediately if you are not of a legal age in your place of residence for consuming alcoholic beverages or are in a country where use of this Website is not permitted.

2 Acceptance of Terms and Conditions

2.1 Your access to and use of the Website and any Services referred to in Clause 3, is subject exclusively to these Terms and Conditions. You will not use the Website or Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website and/or Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website and any Services.

2.2 We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website and /or Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.

3 The Services

3.1 The Website may provide communication tools such as bulletin boards, forums and/or other message or communication facilities (“the Services”) designed to enable you to communicate with others. Unless stated otherwise the Services are for your personal and non-commercial use only.

3.2 You acknowledge and agree that the Services are public and not private communications.

3.3 We may make changes in the information and content included in this Website and any time without notice. We shall not be responsible for any detrimental reliance you may place on this Website or its contents.

4 Privacy Policy

4.1. Click here to read our company wide privacy notice.

5 Surveys and Contests

5.1 From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address) and demographic information (such as postcode and age). Contact information will be used to notify the winners and award prizes only. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

6 Submissions

6.1 We appreciate hearing from our customers and welcome your comments regarding our products, including our on-line services. However, our company policy does not allow us to accept unpatented ideas, advertising or marketing suggestions, patent applications, models, prototypes, or any information written or oral, which you the submitter, regard as confidential (collectively referred to as ‘Unwanted Submissions’). While we do value your feedback on our services and products, we request that you be specific in your comments on those services and products, and not submit any Unwanted Submissions. If, at our request you send certain specific submissions (e.g. if you share a story with us, participate in chats, or post a message at the message board) or, despite our request that you not send us Unwanted Submissions, you send such Unwanted Submissions to us, such Unwanted Submissions shall be deemed, and shall remain, our property. None of such Unwanted Submissions shall be subject to any obligation of confidence on our part, and we shall not be liable for any use or disclosure of such Unwanted Submissions. Without limitation of the foregoing, we shall exclusively own all now known or hereafter existing rights to such Unwanted Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the such Unwanted Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the submitter of such Unwanted Submissions.

7 Security

7.1 Innis and Gunn has taken reasonable measures (physical, organizational and technological) to safeguard against unauthorised access to your personally identifiable information (for example to ensure that email communications are only accessible by the designated recipients at Innis and Gunn or their suppliers) and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your communications and personal information can never be guaranteed. Tennent’s has no control over the practices of third parties (e.g. website links to this Website, third-party sponsors or third parties who misrepresent themselves as you or someone else).

8 Acceptable Use

8.1 You acknowledge that all information, text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials (“the Content”), whether posted publicly or transmitted privately, are the sole responsibility of the person from whom such Content originated. We do not control or endorse the Content and cannot guarantee the accuracy, integrity or quality of such Content and you acknowledge that by using the Services you may be exposed to Content that is offensive and/or indecent. Innis and Gunn will not be liable in any way for any Content or for any loss or damage of any kind resulting from the use of any Content transmitted via the Services and you agree to bear all risks associated with the use of any Content, including any reliance on the accuracy or completeness of such Content.

8.2 In using the Website and/or Services you agree not to:

8.2.1 use the Services to send junk email, spam, chain letters, pyramid schemes or any other unsolicited messages, commercial or otherwise;

8.2.2 post, publish, distribute or disseminate material or information that is defamatory, libelous, obscene, indecent, threatening, abusive, harassing or unlawful;

8.2.3 post, publish, distribute or disseminate material or information that incites discrimination, hate or violence towards any person or group on account of their sex, race, religion, disability, nationality or otherwise;

8.2.4 threaten, abuse, disrupt, stalk or otherwise violate the legal rights (including rights of privacy and publicity) of others;

8.2.5 use any information or material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party;

8.2.6 promote the excessive, irresponsible or underage consumption of alcohol, or

8.2.7 make available or upload files that contain a virus, worm, trojan or corrupt data that may damage the operation of the computer or property of another;

8.2.8 collect or store personal information about others, including email addresses;

8.2.9 advertise or offer to buy or sell goods or services for any commercial purpose, unless such communication facility specifically allows such messages;

8.2.10 impersonate any person or entity for the purpose of misleading others;

8.2.11 violate any applicable laws or regulations;

8.2.12 use the Website or Services in any manner that could damage, disable, overburden or impair the Website or Services or interfere with any other party’s use and enjoyment of the Website or Services;

8.2.13 post, publish, distribute or disseminate material or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information or confidential information disclosed in the course of employment or under a confidentiality agreement);

8.2.14 attempt to gain unauthorised access to any of the Services, other accounts, computer systems or networks connected to the Website or Services through hacking, password mining or any other means.

8.3 Innis and Gunn are under no obligation to monitor, screen or sanction the Services but shall be entitled to review materials posted to a communications facility and, at our sole discretion, to remove at any time and without notice any material that breaches these Terms and Conditions or is otherwise objectionable.

9 Termination

9.1 Innis and Gunn have the right to terminate your access to any or all of the Services or Website at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. Innis and Gunn may also at any time, at our sole discretion, discontinue the Website or Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website or Services.

10 Links to Third Party Websites

10.1 The Website or Services may include links to third party websites that are controlled and maintained by others. Innis and Gunn is not, directly or indirectly, implying any approval, association, sponsorship, endorsement or affiliation with the linked site, unless specifically stated therein. You acknowledge and agree that Innis and Gunn has not reviewed all sites linked to this Website and is not responsible for the content or availability of any such sites. Your linking to another off-site pages or other sites is at your own discretion and risk.

11 International Use

11.1 You agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.

12 Intellectual Property Rights

12.1 Innis and Gunn is the owner of the intellectual property rights in this Website. The Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Website you agree that the Innis and Gunn name, logos and trademarks belong to Innis and Gunn. By entering this Website you acknowledge and agree that any name, logo, trademark or service mark contained on this Website is owned or licensed by Innis and Gunn and may not be used by you without prior written approval. You will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of Innis and Gunn. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

12.2 Innis and Gunn does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services.

13 Indemnity

13.1 You agree to indemnify and hold Innis and Gunn harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against Innis and Gunn by any third party arising out of your use of the Website, Services and/or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by Innis and Gunn in consequence of your breach of these Terms and Conditions.

14 Disclaimers and Limitation of Liability

14.1 Use of the Website and Services is at your own risk. The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

14.2 By entering this Website you acknowledge and agree that your use is at your own risk and that this Website, its owners, officers, directors, employees, or any of the parties involved in creating, producing, or delivering this Website are not liable for any damages whatsoever, including any direct, incidental, consequential, indirect or special damages, or any other losses, costs or expenses of any kind (including legal fees, expert fees, or other disbursements) which may arise, directly or indirectly, regardless of whether or not such liability or damages arise in contract, tort, negligence, equity, statutorily, or otherwise, in any connection with the access to, the use of, or browsing of this Website or in connection with any content, information, data, promotions, activities, associated with this Website, or in connection with your downloading of any materials, text, data, images, video or audio from this Website, including but not limited to anything caused by any transmission defects, viruses, bugs, human action or inaction of any computer system, phone line, hardware, software or program malfunctions, or any other errors, failures or delays in computer transmissions or network connections.

14.3 Innis and Gunn makes no warranty that the Website or Services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Website or Services will be uninterrupted or error free, that defects will be corrected or that the Website or Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive.

14.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Innis and Gunn for death or personal injury as a result of the negligence of Tennent’s.

14.5 Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.

15 Severance

15.1 If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

16 Governing Law

16.1 These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts. If you use this Website from another country, you are responsible for compliance with any and all applicable local laws. Tennent’s, its affiliates and/or partners make no representation that the materials contained within this Website are appropriate for countries outside the United Kingdom.

C&C Group has acquired the rights to the Innis & Gunn brand and global intellectual property. This does not include business operations including the brewery, taproom, experiences, or ecommerce platform. If you are a creditor and/or have any questions regarding these areas, these should be directed to the administrators, FTI, who can be reached at: Innisandgunncreditors@fticonsulting.com.

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Innis & Gunn Data Privacy Notice

This privacy notice explains how we collect, use and store your personal data, and explains your rights under data protection laws.

The controller is Tennent Caledonian Breweries UK Ltd, Wellpark Brewery, 161 Duke Street, Glasgow, G31 1JD.

If you have any questions about this privacy notice, or how your personal data is processed, please contact our Group Data Protection Officer at the address above or by emailing gdpr@candcgroup.com

This privacy notice was last updated in June 2026. We may amend this notice at any time. The latest version will be made available on this site, and we’ll contact you if we make any significant changes to it.

In some cases, we may be unable to respond to queries, investigate complaints or provide certain services if personal data is not provided. It’s also important that the information we hold about you is accurate and up to date, so please let us know if anything changes during your relationship with us.

1. How we use your personal data

Providing and managing our services

• Your personal data is used so we can provide goods and services to you and manage any accounts you hold with us. Any such processing is a contractual requirement so we can, for example, fulfil orders you place.
• It’s used to process payments and to prevent fraudulent transactions. We do this as part of our contractual obligations to you, and our legitimate interests to help protect our customers from fraud.
• We use your contact details to respond to queries or complaints as part of our contract with you and to provide good customer service. And if you attend our events, we use your information for event administration and planning.

Marketing and promotional communications

• We only send you electronic direct marketing where we have your consent. You can unsubscribe at any time by using the link in our marketing emails, or by contacting our DPO at the contact details above.
• We may track email engagement (e.g. open rates and clicks) using pixels to understand the effectiveness of campaigns.
• Your personal data is used to administer any prize draws or competitions you enter. Some of these competitions use QR codes, to take you to a web-based entry form. Please note that we use a third-party vendor to provide our QR codes, who may conduct their own analysis of code usage. We also monitor QR code performance, but you cannot be identified from this data.
• We carry out limited profiling to help us decide which products or services may be most relevant to our consumers. This may involve reviewing past purchases and combining this with other information we hold. We do this under our legitimate interests. You have the right to object at any time - see the ‘right to object’ held in the ‘Your Rights’ section below.
• We use market research to enhance our sites, products, services, and relationships with consumers. We do this under our legitimate interests to provide our customers with the best possible products and service, and more widely inform research and development within our industry. Any research findings or reports do not identify individuals. You can contact us if you don’t want us to use your personal data for this purpose. For more information, see the ‘right to object’ held in the ‘Your rights’ section below.

Our use of social media

We use social media and online advertising to promote our products and events. We may use the advertising tools provided by these platforms to help show our marketing to consumers who are more likely to be interested in it. This can include using information we already hold, or sharing limited customer information with the platform, so it can match this against its user base and display our content and adverts to relevant audiences. Any sharing of personal data is done in a controlled way and in line with data protection law. Social media platforms may also use their own data to identify similar audiences.

In some cases, we and the social media platforms we work with jointly determine how your personal data is used, for example in relation to analytics and advertising services. Where this applies, we have put in place joint controller arrangements to set out how we and those platforms share data protection responsibilities. You can find further information on how your data is used by social media platforms in their respective privacy notices.

At all times you have the right to object to receiving personalised online marketing or your personal data being used for direct marketing purposes, including profiling. If you wish to exercise your right to object please contact us at GDPR@candcgroup.com. If you opt out, you may still see Innis & Gunn marketing, but it just won’t be tailored to you.

You can also manage some advertising settings on the social media platforms you use. Please refer to your social media platforms for more information on how to do this.

Event photography and videography

We may capture photographs or videos at our events and share them on our social media channels, internal communications and with trade publications. Signage will be in place at events to inform you when photography or videography is taking place.

If you ask us to remove social media content that includes your personal data, we will delete or stop using that content where it is under our control. However, where content has been reposted by others or indexed by search engines, we may not be able to remove all copies as these are outside our control.

Running and improving our business

The purposes outlined in this section are primarily carried out under the lawful basis of our legitimate interests.

• We use your personal data to make sure we give you the best possible service, and to run effective and efficient systems and processes. This includes developing, testing and improving our systems, sites and services.
• It’s used for business management, decision-making and planning purposes, to effectively run and protect our business.
• We may send you survey and feedback requests to help improve our products and services. You’re under no obligation to respond or take part if you receive these from us.
• We monitor our network and information security, including preventing unauthorised access to our computer and electronic communications systems and preventing malicious software distribution.
• We maintain and monitor this website including, but not limited to, traffic data, location data, web logs and other communication data.

Legal, safety and regulatory purposes

• Your personal data will be used to manage service issues or legal disputes involving you, other customers and suppliers, or our own employees, workers and contractors.
• It’ll be used to help prevent and detect crime, and support the health and safety of our workforce or others. For example, through CCTV systems in place at our sites and on our fleet vehicles. Signage will be in place to tell you where CCTV is operating.
• We may use it during our accounting and auditing processes and for any regulatory or legal reporting purposes with which we must comply.

2. Sharing your personal data

To operate effectively, we sometimes need to share personal data with trusted third parties. We require these third parties to respect the security of your data and to use it legally.

Where a third-party is acting as a ‘data processor’, they’ll act solely on our instructions and will only use your information for that specific purpose.

We may share your data:

• With the other entities within our Group (C&C Group plc), as part of our regular reporting activities on company performance, as part of research findings conducted about our brands and products, in the context of a business reorganisation or group restructuring exercise, or for system maintenance support and hosting of data.
• With companies that help us provide our products and services, for example companies that help us process payments, or fulfil orders and deliver products to you.
• With marketing and media agencies who help us with our promotional activities, such as competitions and prize fulfilment.
• With IT system providers, including data storage providers and their technical support teams, if necessary.
• Governmental bodies, regulators, law enforcement agencies, insurers, our accountants, auditors, legal advisors, debt collection agencies, or court or tribunal services where we must do so to comply with legal obligations, exercise or defend our legal rights, to prevent and detect crime or prosecute offenders, or to safeguard and protect our employees, customers or other individuals.
• If we sell or buy any business or assets, we may disclose your information to the prospective seller or buyer of such business or assets. If we’re acquired by a third party, customer information will be one of the transferred assets so they can continue to provide services to you.

3. International transfers

Your personal data may be transferred to and stored in locations outside the UK and the European Economic Area (EEA). This will typically occur when we use service providers located outside of these areas. Where personal data is transferred, we ensure appropriate safeguards are in place, such as adequacy decisions or contractual protections.

Please contact our DPO if you want to find out more about where personal data is transferred to, or the safeguards we have in place.

4. How long we keep your personal data

Your personal data is only kept for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any operational, legal or reporting requirements, and in order to defend our legal rights. To decide the right retention period, we consider the purposes for which the data is processed, the amount, nature, and sensitivity of it, the potential risk of harm from unauthorised use or disclosure, and any applicable legal requirements.

Your personal data is deleted once it’s no longer needed for these purposes.

5. Your data protection rights

Under data protection law you have a number of rights, which you can exercise by contacting GDPR@candcgroup.com:

• Request access to your personal information (commonly known as a data subject access request). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request the correction of incomplete or inaccurate personal information that we hold about you.
• Request erasure of your personal information in certain circumstances. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
• Object to processing of your personal information in certain circumstances. You also have the absolute right to object where we are processing your personal information for direct marketing purposes, including personalised online marketing and profiling.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party, known as data portability.
• Withdraw your consent. In circumstances where your consent is the lawful basis for the processing, you have the right to withdraw your consent at any time.
• Complain to us about how we’ve handled your personal data or your data rights. You can fill out our complaints form here. This form should not be used for general service complaints relating to C&C Group or its trading entities, nor for general enquiries.

Your right to complain to a data protection regulator

We aim to collect, use and safeguard your personal information in line with data protection laws and guidance. While we hope that we can resolve your concerns through the complaints process outlined above, you can also raise a concern to a data protection regulator.

• For UK residents

Please note that in due course and as part of the UK Data (Use and Access) Act 2025, individuals are generally expected to raise complaints with us as the data controller before escalating them to the Information Commissioner’s Office (ICO).

You can find further information and contact details at https://ico.org.uk.

• For ROI residents:

You have the right to lodge a complaint with the Data Protection Commission (DPC). You can find further information and contact details at https://www.dataprotection.ie.